1. Route and travel days
- Which stops, hotels and detours are included in the agreed route?
- How long is each journey likely to take, and where can you stop for breaks?
- Are there days without driving? Can individual stages be adjusted?
- How will changes caused by weather, traffic or a delayed flight be agreed?
2. Vehicle and passengers
- What vehicle will be provided, and is there enough room for everyone and their luggage?
- Will it be available for every agreed stage?
- Travelling with children? Confirm suitable child seats for their age and size for every journey.
- Do you need extra space or help getting in and out of the vehicle? Raise this before booking.
3. Inclusions and total price
- Which journeys, driver services and fees are included?
- What is paid separately, such as entrance tickets, safaris, meals or hotels?
- How are extra stops or route changes charged?
- What currency, payment methods, deposit and deadlines apply?
Comparison tip: Compare total prices only after checking that the routes and included services are similar.
4. Pickup and communication
- Where exactly will you meet at the airport or hotel?
- How can you reach your contact person on arrival day?
- What waiting time is included if your flight is delayed?
- Who coordinates changes during the trip?
5. Booking terms
- What are the cancellation and change terms?
- What happens if the agreed vehicle or driver becomes unavailable?
- Are the route, vehicle, child seats and all promised services confirmed in writing?